About Us

We are 1 Call Medical Assist. Based in the United Kingdom we have a worldwide presence. We provide global medical assistance to individuals and insurance companies to aide the safe repatriation of individuals not only to or from the United Kingdom but from anywhere in the world to anywhere in the world. As we are a small, but well established and connected company we are able to tailor our assistance packages to suit our patients.

We only use the most qualified healthcare professionals and will tailor the skills of as many professions as required to aide a safe repatriation.

We use industry-leading technology to keep our team updated and patient & client information secure, fully compliant with the European Union’s General Data Protection Regulations.

Be assured that we have the backing, experience, and safety nets that are required to ensure your repatriation goes smoothly.


Our Senior Management Team

Our team are our biggest asset.

Nick Ginnever

Managing Director
Nick Ginnever

Nick is one of the founding directors of the company. Nick brings a wealth of experience to our already experienced operations team with a career spanning over 30 years from senior retail and commercial management to a role in the UK National Health Service as a paramedic. He has worked extensively as an aeromedical paramedic regularly accompanying patients.

Dr. Imran Ghafoor

Chief Medical Officer
Dr. Imran Ghafoor

Imran qualified as a doctor in 2007 and qualified as a General Practitioner in 2012. In addition to his work with our company, Imran is a practice partner at a busy general practice in Manchester. He has a special interest in the aviation & repatriation, emergency, and crowd medicine disciplines alongside mental and sexual health. Imran’s broad range of medical experience and continuing National Health Service practice gives access to an unrivalled network of like-minded contacts. Imran regularly flies for us and regularly receives high praise and feedback from his patients and their families.

Jill Pritchard

Chief Flight Nurse
Jill Pritchard

Jill has over 37 years experience in the healthcare profession, holding 25 years experience in the Royal Air Force & and a majority of this within the Aero-Medical Repatriation Squadron. Jill has seen active service with 3 full operational deployments during Gulf War 2 and Afghanistan.

She holds a wealth of teaching experience in Iceland and Egypt, currently practicing as a Nurse with the RAF, GP surgeries and several Accident & Emergency Departments across the UK, in addition to working in Gold Command for the military response to Covid-19.

Jill has worked for our company from the very start and we are pleased to have her as our Chief Flight Nurse.

Roger Linnell

Chief Flight Paramedic
Roger Linnell

Roger has spent nearly 40 years working in the National Health Service. He spent 20 years as the senior manager overseeing operations at the Lincolnshire and Nottinghamshire Air Ambulance, flying the most unwell patients to specialist hospitals. Roger has numerous advanced surgical skills and is qualified to provide blood transfusions at the roadside along with a range of extensive pain relief and sedation techniques.

Roger has flown on multiple complex missions for us and we are delighted to have him working in our senior clinical team alongside Jill and Imran.